A luxury e-commerce website, designed to impress

A luxury e-commerce website, designed to impress

A luxury e-commerce website, designed to impress

Impress is Israel’s largest jewelry brand, with a wide and loyal customer base.

I had the honor of designing their new e-commerce website alongside two other designers, with the goal of enhancing the look and feel and driving sales.

We refined the visual identity and designed a luxurious website.

Project overview

Project overview

Project overview

I was part of a 3-designer team tasked with redesigning Impress’s e-commerce website - aiming to elevate the visual identity and improve sales performance.

My focus was on the core user experience flows and functional pages: purchase flow, loyalty club, product page (mobile), Trade-In, personal area, blog, and various template-based layouts.

The other designers focused on the homepage, shop lobby, store page, and category pages.

Problem

The site needed a luxurious, polished look that reflects the brand and helps drive sales.

Outcome

Increased sales by 60% through improved UX focused on the purchase flow and Impress club experience.

ROLE

UX/UI DESIGN

AREA

Desktop, MOBILE

TIMELINE

jul '24 - sep '24

STATUS

SHIPPED (LINK)

How we approached the project

How we approached the project

How we approached the project

The project kicked off with a clear brief: redesign Impress’s online store to match its luxurious brand and support its ambitious sales goals.

We started by identifying the core challenge: the existing website didn’t reflect the company’s upscale positioning or deliver a modern shopping experience.


From there, we moved into a research phase, analyzing top-tier e-commerce sites in the fashion and jewelry space to gather visual and UX benchmarks.

This helped us align on a design direction that felt clean, spacious, and premium.

Once the foundation was clear, we moved into ideation and iterations - refining the flow through internal reviews, close collaboration with stakeholders, and continuous feedback.

WHAT WE PROVIDED

The website was designed to boost sales while delivering a luxurious, intuitive shopping experience.

The website was designed to boost sales while delivering a luxurious, intuitive shopping experience.

The website was designed to boost sales while delivering a luxurious, intuitive shopping experience.

Smart e-commerce touchpoints

Behavior-based elements like personalized suggestions and coupon prompts at checkout designed to align with user intent.

A premium brand experience

From typography to layout, every detail was designed to evoke elegance and trust - making the brand feel like a high-end, international name.

Effortless navigation and clarity

Simple flows, clear hierarchy, and thoughtful UX decisions ensure a seamless experience - whether users are exploring collections or completing a purchase.

From brief to final in 30 days

From brief to final in 30 days

From brief to final in 30 days

We didn’t have a strict deadline, but we knew we wanted to move fast without compromising quality.

Over the course of one focused month, we designed all the key pages of the website.

The process included research, early design exploration, stakeholder feedback, and refining both desktop and mobile experiences in parallel.

Staying aligned with the brand vision while making quick, smart decisions helped us deliver a full e-commerce experience in just a few weeks.

EXPLORATION

Exploring other brands

Exploring other brands

Exploring other brands

We began with a focused inspiration phase: researching similar brands to understand the visual and UX standards expected from a high-end e-commerce experience.

This helped us align on the aesthetic direction, identify interface patterns, and set the execution bar for both user experience and visual presence.

Gucci’s design language guided us in creating a sense of luxury through large imagery, generous spacing, and refined typography.

We looked to D&G for bold, distinctive UI inspiration - especially in areas like the personal account section, which felt custom and unconventional.

Experimenting with different layouts for the mini-cart

Experimenting with different layouts for the mini-cart

Experimenting with different layouts for the mini-cart

Option 1: Side Panel

A collapsible cart sliding in from the left.

Key insights:

Familiar e-commerce interaction.

Leaves product context visible.

Feels more casual and less premium.

Option 2: Centered Pop-Up

A modal overlay that appears at the center.

Key insights:

Feels more focused and actionable.

Creates a stronger transition moment.

Encourages user commitment to buy.

After testing both directions and reviewing the overall flow, I chose the centered pop-up.

This approach felt more intentional and immersive, placing full focus on the next step in the purchase without distractions.

After testing both directions and reviewing the overall flow, I chose the centered pop-up.

This approach felt more intentional and immersive, placing full focus on the next step in the purchase without distractions.

Crafting a seamless purchase flow

FULL CART

Designed the full cart page as a calm, focused review space before checkout.

CHECKOUT

Built a clean, focused checkout with minimal friction and a refined feel. Gift wrap and notes were integrated seamlessly - visible enough to support emotional buys, without interrupting the flow.

THANK YOU PAGE

Kept the payment success page minimal yet warm, delivering clarity, closure, and a final touch of brand elegance and care.

Crafting a seamless purchase flow

FULL CART

Designed the full cart page as a calm, focused review space before checkout.

CHECKOUT

Built a clean, focused checkout with minimal friction and a refined feel. Gift wrap and notes were integrated seamlessly - visible enough to support emotional buys, without interrupting the flow.

THANK YOU PAGE

Kept the payment success page minimal yet warm, delivering clarity, closure, and a final touch of brand elegance and care.

Crafting a seamless purchase flow

FULL CART

Designed the full cart page as a calm, focused review space before checkout.

CHECKOUT

Built a clean, focused checkout with minimal friction and a refined feel. Gift wrap and notes were integrated seamlessly - visible enough to support emotional buys, without interrupting the flow.

THANK YOU PAGE

Kept the payment success page minimal yet warm, delivering clarity, closure, and a final touch of brand elegance and care.

Crafting a seamless purchase flow

FULL CART

Designed the full cart page as a calm, focused review space before checkout.

CHECKOUT

Built a clean, focused checkout with minimal friction and a refined feel. Gift wrap and notes were integrated seamlessly - visible enough to support emotional buys, without interrupting the flow.

THANK YOU PAGE

Kept the payment success page minimal yet warm, delivering clarity, closure, and a final touch of brand elegance and care.

Designing a personal area that feels unique and intuitive

Designing a personal area that feels unique and intuitive

Designing a personal area that feels unique and intuitive

Designed an elegant and intuitive personal area inspired by high-fashion aesthetics.

The visual direction took cues from Dolce & Gabbana as it naturally fit the brand's tone.

Designed an elegant and intuitive personal area inspired by high-fashion aesthetics.

The visual direction took cues from Dolce & Gabbana as it naturally fit the brand's tone.

Adapting the product page for mobile

Adapting the product page for mobile

Adapting the product page for mobile

I adapted the product page layout specifically for mobile, prioritizing clarity, hierarchy, and smooth interaction.

The goal was to preserve the luxurious brand feel while ensuring the buying experience remains fast and intuitive on smaller screens.

I adapted the product page layout specifically for mobile, prioritizing clarity, hierarchy, and smooth interaction.

The goal was to preserve the luxurious brand feel while ensuring the buying experience remains fast and intuitive on smaller screens.

Designing a dedicated gift card page

Designing a dedicated gift card page

Designing a dedicated gift card page

I transformed the standard product page into a tailored flow for purchasing gift cards - built around intent, flexibility, and ease of use.

Users can choose a design, set the amount, personalize recipient details, and schedule delivery by email or SMS, all in one smooth, brand-aligned interface.

I transformed the standard product page into a tailored flow for purchasing gift cards - built around intent, flexibility, and ease of use.

Users can choose a design, set the amount, personalize recipient details, and schedule delivery by email or SMS, all in one smooth, brand-aligned interface.

Designing a loyalty club worth joining

Designing a loyalty club worth joining

Designing a loyalty club worth joining

I created a dedicated flow for joining the Impress loyalty club - one that feels rewarding from the very first step.

The experience is built to highlight the benefits upfront, and appears at key moments like checkout and cart, when users are most open to value.

The tone is simple, the layout elegant, and the intent clear: this club is worth it.

I created a dedicated flow for joining the Impress loyalty club - one that feels rewarding from the very first step.

The experience is built to highlight the benefits upfront, and appears at key moments like checkout and cart, when users are most open to value.

The tone is simple, the layout elegant, and the intent clear: this club is worth it.

Designing a blog that feels editorial

Designing a blog that feels editorial

Designing a blog that feels editorial

I designed the blog layout to feel like a curated magazine.

Each post preview highlights strong visuals, short titles, and scannable intros, making it easy to browse while keeping the focus on storytelling and lifestyle.

The layout adapt across screen sizes, maintaining a premium feel throughout.

I designed the blog layout to feel like a curated magazine.

Each post preview highlights strong visuals, short titles, and scannable intros, making it easy to browse while keeping the focus on storytelling and lifestyle.

The layout adapt across screen sizes, maintaining a premium feel throughout.

Shaping a calm, clear support space

Shaping a calm, clear support space

Shaping a calm, clear support space

I designed key parts of the customer service section, with a focus on visual calm.

The goal was to make support feel approachable, with clean typography, intuitive FAQ toggles, and a layout that reflects the brand’s elegant tone.

I designed key parts of the customer service section, with a focus on visual calm.

The goal was to make support feel approachable, with clean typography, intuitive FAQ toggles, and a layout that reflects the brand’s elegant tone.

Designing every corner of the experience

Designing every corner of the experience

Designing every corner of the experience

Beyond the main e-commerce flows, I also designed supporting pages like 404, maintenance, Trade-In, careers, and business inquiries.

Each page was crafted to match the brand’s tone - clear, elegant, and purposeful, ensuring the entire site feels consistent and considered from end to end.

Beyond the main e-commerce flows, I also designed supporting pages like 404, maintenance, Trade-In, careers, and business inquiries.

Each page was crafted to match the brand’s tone - clear, elegant, and purposeful, ensuring the entire site feels consistent and considered from end to end.

Conclusions and outcome

Conclusions and outcome

Conclusions and outcome

This was one of the most impactful projects I’ve had the chance to contribute to - with major results and impact, wide user exposure, and valuable design lessons.

I took a leading role in key areas and helped shape a refined, high-performing digital experience that delivered real value.

01

60% boost in sales

A more polished look and smoother purchase flow led to a measurable increase in conversion and engagement.

02

Flexible and client-focused

The design system is scalable and perfectly tailored to the brand’s ongoing needs - easy to update, easy to grow.

03

Growth through collaboration

This project deepened my ability to design within a shared design language, keep flows simple, and work closely with other designers toward one cohesive result.

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© 2025 Tal melamed

© 2025 Tal melamed

© 2025 Tal melamed

© 2025 Tal melamed